Once again the staff at the Olean Dunn Tire facility took great care of me with the replacement of tires on my Jeep Grand Cherokee, thank you so much Brian
Made an appointment to have my car inspected. No waiting. Everyone was very nice and professional. Was not there very long best part of my day.highly recommend.definitely going back!
8am appt for my Rivian R1T tire rotation. First time for the technician to lift a Rivian using Jack pucks at specific locations under the truck. Did great job.done by 835. Thanks to Chris and his team. I'll be back for more rotations and new tires when needed!
The staff was very friendly and knowledgeable. Chris did a very nice job helping me select a tire that I wasn’t sure what tire to get. I am very pleased with Dunn tire. My wife will be needing tires for her car shortly and we will use Dunn tire again.
This Dunn Tire in Olean is among the best I've been too. They are always professional and customer oriented. They always get me in anytime I need something done within a day or two. Very happy with their service and will continue to be a customer here as long as I reside in Olean.
I received top notch service in a timely manner and treated with outstanding customer service. Chris and Pat are on top of things and will go the extra mile to get you taken care of.
Found out I needed to have my vehicle inspected in two days, because I needed to be in Buffalo for a bills game. I was in the day of the game and found out I had more issues than I’d hoped. But the staff there were on top of their game and had my truck fixed and ready in an hour and a half, with a reasonable price. I would definitely recommend to anyone. Btw, the bills won too!
Appointment was at 4, got there early, they took my car in for the inspection and I was gone before 430 I think. Very fast and efficient. Threw my new plates on too for me while they had it. Would go back again.
Had some front end work done to my car. Ended up they had to order parts and my car was there for a few days. Pat kept me well informed and updated which I appreciated immensely. Now my car drives like it did when I first got it well worth the money.
I'm very satisfied with the wonderful Customer service I am given at the Olean state street Dunn tire. Chris was extremely helpful with explaining the work needed and the coupons and award program available. My work was done in a timely manner with courteous and informative information.
I had a smooth transaction with Dunn. I looked online and found the tires I wanted for my vehicle, and saw they weee not in stock at the store. I went to the store, ordered the tires and made an appointment to get them installed. Everything worked like clockwork… On the day of the appointment, dropped off my vehicle and they immediately started on the vehicle, and I was out within the hour. The staff was friendly and informative. I appreciate doing business with you.
Had tires put on and they scratched the rims up so bad.then the wheel weights kept coming off.they litterally came and got my truck 5 times in one day because the weights either fell off of they forgot to do one that the weights had fallen off from.was told they would give me a 100$ gift certificate for all the trouble and never received anything.went again to have a flat repair and they scratched and dug the rim up pretty good again.not sure how a tire place can be so destructive to rims.either they just don't care of they need to train people better.wouldn't recommend unless you don't care what happens to your rims.
Pat is the best! I was in a real bind with a flat tire driving down to New York City. He helped me get back in the road quickly. Super personable, very happy with my experience at Dunn Tire thanks to pat!
Lack of caring for another’s property. Damaged my rims when putting new tires on. I even proved to them their tire machine needed to be updated and the nylon parts needed to be replaced. The nylon was completely wore off. This part is to insure it doesn’t scratch your rims and they told me I had no idea what I was talking about until I took them in the work area and showed them exactly what I was talking about. I would not recommend this place to anyone. I will be calling corporate on Monday and showing them the pictures of the damage they did on my aluminum rims.
Dunn Tire in Olean, NY has improved dramatically with Chris as the manager. Definitely my go to place for all my car repair needs that can be done by someone other than the dealership.
I did a carry out purchase on a set off for tires and I’ll be buying the same tires again. We drive a lot and we do this in ice snow rain and sometimes all three at once. These new tires are quiet and a real smooth ride for being a bit aggressive. Thanks guys.