Steve was great, while he is new at it; his patience shines through and his intent to learn. He made great conversation as well. Tammy and Richie were also great, very hands on with the process and making sure things got done and effectively.
Great staff and support and felt very welcomed to be there my presence felt very good. I was hired there so I'm very excited to start my new journey with a great company. Thanks so very much for the amazing opportunity
This was my fourth time working with Stephen Riffle purchasing a new vehicle and I can’t say enough about his professionalism and friendly demeanor. He makes the experience painless and easy. I believe he brings integrity and honesty to his work. We have also been pleased and satisfied with the vehicles we have purchased. I will definitely go to Friendly again.
We called about a challenger and Aaron helped us and went above and beyond to get the car to their location so we could purchase it. He was extremely helpful in making it happen for us, as well as going through the whole purchase process. Thank you Aaron!
Great experience, Responsive to all my questions.extremely smooth transaction! Big thank you to Richard Sheils! Class act salesman! Very much recommend Friendly Dodge Geneva for any vehicle purchase! My transaction went so smooth the first time, I decided to buy a second vehicle from Friendly Chrysler. I want to thank Jeremy Lane for another smooth transaction! He is also a class act. I almost feel like family when I walk through the doors.
Want to recognize Aaron Duncanson at Friendly's CDJR in Geneva, not only as a salesperson but a person that really cares about his customers. Aaron always wants to make sure he explains every detail so there are no surprises. His goal to make sure the customer is fully informed. He gives you that "I care" feeling that is missing in today's world. I have purchased several cars from Aaron and it was a pleasant experience every single time. I live in Webster and will not hesitate to drive to Geneva to purchase another vehicle. Thanks Aaron for your help. Andy.
I worked with Aaron Duncanson and enjoyed my experience from start to finish. Easy to work with, listens to your needs, and will answer any calls/texts even after you buy. If you're looking for a down to earth sales person that actually listens, ask for Aaron when you walk in!
Every single bit of the purchase process was like dealing with family. The sales staff, finance, general manager, and service are of the utmost professionals. I have purchased my last few vehicles and I cannot say enough about the Friendly experience. Thank you! I will be back again soon.
Steve Riffle has helped me with all my jeep purchases. This is my first jeep purchase through Friendly. Steve has alway made the purchase process as smooth as possible while it was Damico and continues since it has changed hands. The finance representative was also a pleasure to work with this past month buying A 2022 jeep compass latitude Lux.
Service here is on point in Michael service customer service awesome he always looks out for you and helps to the best of his ability definitely recommend
Love the sales and service team, always super friendly and never have pushed me to buy different services, or added warranties on my truck purchases. Go there you'll like them and the vehicles they have to offer!
Jacob Frawley of Geneva Friendly is very polite and courteous. He took his time and there was no pressure for anything. He answered all questions asked and went over the vehicle with me before I left the lot. He is someone I would work with again. All employees spoken with were kind and courteous. I am very pleased with my purchase.
I have purchased two vehicles from Steve Riffle, one from the former D'Amico's which is now owned by the Friendly family of dealerships. Steve has been a great salesman, taking a lot of time with me to explain all sorts of things. He has been patient, and most importantly, I feel honest. Purchasing a vehicle is a major life event, and is a huge commitment that deserves a lot of consideration, and Steve has helped me through that process. The icing on the cake is that my most recent purchase, a 2019 Jeep Compass, didn't have floor mats! We realized this as I was ready to pull out and leave with my new car. Steve assured me he'd figure something out, and the next morning he emailed me with a few options to choose from to get mats at no cost to me. Hopefully, I'll have the Jeep for a very long time, but when the time comes to replace it, I'll return to Steve and Friendly CDJR.
Extremely smooth transaction! Big thank you to Jacob Frawley, Brain Ryan, Mike Webster & Matt Hillyard! Very much recommend Friendly Dodge Geneva for any vehicle purchase!
I was a first time car buyer, and Jake Frawley was a HUGE help. He was super upfront and honest with me about my expectations and really helped me understand the whole process. The experience didn’t end after I drove off the lot, either. Jake makes sure he’s always available if needed for questions about the vehicle or maintenance. A week in, I noticed a chip in my windshield. He had me come in and Friendlys covered it. I’m super happy I decided to go with Friendlys, and I’m lucky they had Jake help me out.
Jacob Frawley was extremely helpful in finding my new vehicle! I was in an emergent situation with needing a new vehicle and he was very friendly and explained each step to me as a first time buyer!
When I purchased a car a few months ago Stephen Riffle was there to help me out. He was kind, knowledgeable and willing to go the extra mile to get me on the road. I would recommend asking for him if anyone is looking to purchase a vehicle.
Great experience, Jake Frawley was outstanding and Matt Hillyard was a pleasure as well. Jake kept me informed and responsive to all my questions. I will always go back to Friendly Ford and Jeep in Geneva, I have bought 3 vehicles from them and perfect every time!
Excellant experience. Aaron was my salesman, knowledgeable, no pressure and expedited my new Cherokee purchase that day. Highly recommend Aaron for anyone looking to buy.
Jacob Frawley took care of hooking us up with the perfect vehicle for our family! He was so thorough with the order and delivery process, and made sure we were 100% pleased before we drove it off the lot. We plan to buy from him and Friendly again!
Jake was fantastic. Super straight forward and found us just what we were looking for! Very personable and understanding. By far best car buying experience we have ever had!
Thank you Jacob Frawley for a seamless experience. We ordered our new vehicle and it came to months before the expected delivery. Jacob was professional and gave us all the information and help we needed to make an informed decision. I have bought multiple vehicles through Jacob and will buy again in the future.
One of the least stressful and most positive car buying experiences I’ve ever had. Mike D’Amico was my salesman and handled everything from initial inquiry to insurance transfer for me so I had so little to worry about. If you’re thinking about buying a vehicle check out Friendly CDJR in Geneva and let them handle the rest for you! They live up to the Saying “Expect more, get more”. Everyone from Mike Webster the GM to Matt in finance made this purchase so easy! It’s amazing to see how many cars they can pull from all of the other dealers too, so even if they don’t have what you’re looking for on the lot they probably have it at another Friendly dealer.
I have bought many vehicles over the past 25 years and dealt with several dealerships. By far, I experienced the best customer service to date with Aaron D.at Friendly Chrysler Dodge Jeep Ram of Geneva! Professional, kind, genuine, smart, and understanding are just a few words to describe Aaron. I had no feeling of pressure or concern and I appreciated the positivity from start to finish that Aaron expressed. I did not expect to walk in to a dealership and walk out with the best vehicle I have ever had the opportunity to own. But that is exactly what happened, hassle free, convenient and a 5 star experience. Thank you to Aaron and the entire team at Friendly Chrysler Dodge Jeep Ram of Geneva for the outstanding customer service!
Michael D'Amico and the Friendly CDJR team are so personable. Michael very quickly got me into a new Jeep and I couldn't be happier. His knowledge of all the inventory on the lot will help get you into the right vehicle.
Had a great experience here buying my Ram truck from Jake. He went out of his way on his off hours to make sure I got the perfect truck for my needs and made the buying process easy. Highly recommended!
I had the best experience buying my car from Michael D'Amico. He answered all my questions, found me the best financing, and continues to help me when my car needs service. I highly recommend Michael D'Amico.
I had an awesome experience with the service here and especially with Aaron! I would recommend anyone to buy a vehicle here! Aaron made it easy, quick and painless to get my new vehicle.
The guy I talked to today was helpful I told him me and my wife were looking for options for vehicles and he didn't try to push us into buying anything he helped us out with information and let us look at some I'm glad they weren't pushy I didn't feel rushed or anything thank you guys for helping us out today and the other day when I came looking for parts.
We had a great experience with the Friendly CDJR dealership in Geneva when purchasing a 2021 Jeep Grand Cherokee Limited recently. Any questions were answered by the courteous and helpful Sales Consultant, Aaron Duncanson. Thank you Aaron for making this purchase go so smoothly. A thanks to Matt the Business Manager, too, for having all the necessary paperwork ready when we came in to get the car. We highly recommend asking for Aaron at Friendly CDJR!
I didn't purchase my vehicle here so I can't speak on the sales side of things but In terms of the service department they go above and beyond. I dealt with Eric. He took the time to look into every option before I brought my car in for servjce. He didn't rush to a decision. He treated the car as if it was his own.
I contacted D'Amico on a Monday by phone, asking if they could find a vehicle I was interested in for me. By Friday, I was picking up my new Jeep Gladiator! I appreciate their professionalism and no game playing. Old school care was demonstrated, which is very refreshing!
Excellent service department. I called when I needed a recall done, definitely the quickest and most painless dealership service I've ever experienced. Eric and the other gentleman I spoke with at the desk was very friendly and professional. Thank you.
Just called a few minutes ago asking about a 2013 Ford Escape that I was really interested in. Not exactly sure who I talked to but it was a man pretty sure his name started with an M. Anyways I asked him if we could talk numbers over the phone before I drove all the way out there since I live far away. He gave me attitude and said “well the price is online isn’t it” well duh I know but I needed to know more than just the price. I just did it with another dealerships and they had no problem talking about prices, registration fees and taxes with me. I had a lot of cash to spend and now they will not ever get my business. Very shocked and disappointed with customer service!
Went down a few days ago and I’ve never spoke to such a professional & courteous staff. Best I’ve ever been treated and greeted by a staff at a dealership!