0/5 Avoid at all cost. Rude staff and ridiculous policy. Was charged $5 for being there for entering. They claim I was there for “5 minutes” and proceeds to charge me even though they clearly knew I was instructed to come in thinking my parking reservation was at this lot. Staff yelled and got upset with me for questioning this policy. Refuses to give me her name and tells me to call 311 to ask for her name. I still don’t understand why she refused to give me her name if she’s “doing what she’s told”.