City World Toyota

Samuel spinal an excellent service as a seller an excellent service, very pleasant and helpful

Love my bz4x the best person you can go is to Sammy espinal he help steps by steps you need a sale person ask for Sammy

She is A Very Helpful Person Always Smiling To Any Quetions, I Will Recommend Her To My Friends And Family. Nathalie Castillo

One of the worst customer service ever. I have been calling the parts department for my missing item since last week and no one picks up and they hang up.

I was referred to Jimmy by a friend who told me Jimmy Johnson is the best guy to work with, indeed that was right, i went to so many dealership and they are charging me over sticker, but that was not the case with Jimmy Johnson and city world Toyota, Jimmy did not charge any additional charge on the Rav4 XSE Hybrid. Thank you Jimmy Johnson i will refer my family and friends.

If you go to City World Toyota on Boston Rd Sammy is definitely the guy to see he is so welcoming and makes you feel comfortable and tries his best to work with you on what you are looking for! I am super satisfied with my car and I am greatful for meeting a cool person like him

Nathalie Excellent person and professional. She was very helpful and kind. She got what I need all my expectations.

I have to give you 2 easy and simple trying to overcharge my wife with a grand highlander 2024 over 1K monthly plus 4k down-payment crazy money that doesn't make any sense because my wife works in the financial world "numbers" the sales guys are amazing but the people from finance the ripped you off. Finally we came to PA and got same vehicle 2k back they received and bought our lease from other dealer brand. We got same vehicle for yhe price $579 monthly hope this guys learn how to be more reasonable with prices and financial side, because there is 100's toyota dealers out there giving great deal and working out with buyers.

SAMMY was the best!
Hands down.
He helped anyway he could and didn't hesitate to bother co-workers when he needed help in helping us!

I have bought almost 10 to 15 people here and bought from them. And they asre the worst here bcz they do nit respect customers. And they dont guve u refund if you dont buy car. I cane here to see if i like the car and they took money from me and never gave back. Took him for 2weeks. This is the last time i m not coming from today. The garcia manager is not professional. He tells you do not need to file nothing you will get your refund and i was told to go and nit file nothing. And i knew there was something and he made go through alot just get my refund back

EVERYONE MAKE SURE BEVER GIVE YIUR DOWNPAYMENT AT THE BEGINNING. If you do u will suffer for a week. They don’t give u back your refund. They will give u back after 15 days. And the manager is unprofessional and they lie to u.
Like the manager says u diff today and tomorrow he will be like. I m sorry u misunderstood.
This is hilarious and never coming back here. Jundai is better than them. Cause they behave like crazy people. They do not deserve any star. The manager I believe is GARCIA. Worst guy ever and no discipline. Do not come here you guys have to go queens Toyota. Cause I have bought almost 10 cars

They dont deserve no start. I wish there was zero stars 0000
The manager Garcia is nit well professional. Came here to buy car and did not buy it bcz i changed my mind and they took money what down payment i was about to pay. But i also warned them. Make sure if i change my mind i am able to get my refund so i can go somehwere else and buy. And the manager said you will get it back. And after i changed my mind they did nit give me my REFUND. So he told me come the next day. And also came the next day and never got my REFUND. And its almost 10 days i havent got my REFUND. And now they be like u have paid apple pay so u have to give the apple pay card. So this they coukd do it when i have asked for the first time. But they did not tell me. And worst thing is they lie straight forward. CITY WORLD TOYITA MANAGER IS WORST GUY. His name GARCIA.

Me and my Brother Richard had the best costumers service ever today with Nathalie she was amazing and so helpful with everything she’s the champion on getting things done. Thank you once again for your service job well done

I went to City World Toyota and was attended by Sammy. He is a wonderful, dedicated, and helpful salesman who navigated and well informed me about the Electric vehicle I wanted to purchase. Thanks to him, I purchased and received my car efficiently and quickly.

I had the most horrible experience here. Came to purchase a car, was prequalified and they ended up selling the same car to someone else. They then tried to upsell me for a higher tier model, when I refused the sales staff made it impossible to get my deposit back.
Even though I paid deposit cash they claimed I needed a voucher and had to come back at the end of the week for a check. Then the voucher didn’t even have my correct name or address. When I proceeded to complain they started calling me names and wanted to fight me.
I was able to finally get the voucher updated and when I came back for the check they tried to tell me they had to mail it to me.
This was the most unprofessional business I have ever been too in my life. The managers I had the unfortunate experience dealing with was Robert Tineo and Atahualpa Garcia.

Safe yourself the trouble and take your business elsewhere. Do not go to this place under any circumstances. They are not worth your time or money. If I could give this place negative stars I would.

Very happy with my new car. Shout out to sammy with the best services ever. Thank you so much for your help.

Got a great car for a reasonable price. The sales person was Sammy. He's a kind and attentive young man who helped us from beginning to end of the buying process.

I have been a customer of Toyota for many years, all my vehicles have been Toyota and yesterday I had my worst experience of my life because Robert Tineo general sales manager and Atahualpa García practically threatened me with death for a bad deal that they committed which they wanted forcing me to take a vehicle that I did not want and the one I had reserved was sold to another client. I really never want to use Toyota again in my life because of these two characters that they mistakenly put as managers. I have photos and video of everything they said to me and did with me.

I bought several vehicles from Jimmy Johnson and he has always being very helpful, Thank you Jimmy Johnson for all your help, I love my Rav4 and this is the forth vehicle from you. Thank you again Jimmy.