Citadel came and fixed my air conditioner today, repairing what another local repairman failed to attend to. It is now working efficiently and set at the room temp! I cannot recommend them highly enough. Prompt service and fair price. Great company! I highly recommend them!
Third time using their service, this was an emergency situation - no hot water. Called and repairman was there in an hour. Determined the problem with my on demand water heater, stated that the parts were difficult to obtain. Next morning called saying overnight shipment of parts and repair man would be there at noon. Parts were installed amid a matrix of wires and circuit boards an hour and a half process. He explained all the nuances and steps taken and why it was difficult to get the parts due to distribution process of the company. I could not be more pleased with the quick, timely, and professional service which I received.
Gordon, the Master plumber at Citadel really knows his plumbing; as well as Jake. They both were able to solve our plumbing problems and update some plumbing through out our house.
Average service at best and I was blindsided with the bill. A kitchen faucet that was dripping apparently costs over $300 to fix! Not replace, just to fix! I will never use them and either should you.