Mike Cavallaro, Mike Rotolo and Andrew Dana were all fantastic. Mike and Mike were able to get me the truck I was looking for which was fantastic considering the current state of the automotive industry and its vehicle inventory. I've dealt with other finance managers at Cavallaro Neubauer before, most of which were great. Andrew is in that club of their great finance managers, detailed and thorough, with excellent people skills. Everyone makes you feel like you've known them for years, even if it's for no more than a day's worth of experience with them.
Worth the short trip every time for anyone in the Monroe and Wayne county area that's looking for a new or used vehicle.
Second vehicle purchased here. Worked with Gary Leroy for both of them. I will and have recommended Gary to family and friends. I hope to work with Gary again on my next vehicle.
I’ve had a company car for the last 9 years and accepted a new job at another organization. Needless to say, I was super green on getting my own personal vehicle.
David was extremely helpful and made the process seamless.
This is the 3rd car I have leased from Cavallaro-Neubauer and the 3rd car I have leased with Michael as the salesman. There is a reason I continue to return. Each experience has been pleasant, fast, and efficient. Michael, as well as the finance team are always transparent and answer all my questions. They put my stresses at ease and make me feel at home. I would recommend them to friends and family and will continue to return!
David was great to work with. The financing was quick and they worked fast to get the vehicle ready and delivered to me the same day it was finally delivered from the factory.
Nate was very good at keeping me updated in the progress of repairing my car. He was always quick to answer and/or return phone calls. The dealership even made sure we had a loaner car for the duration of the repairs as to not inconvenience us. Always a pleasure to work with Cavallaro-Neubauer.
This Dealership is what a dealership is all about. Great service, clean waiting room and comfortable seating. And I would definitely recommend this Chevrolet dealership.
After an accident left our family down a car we were very stressed as finding something similar and readily available was proving to be very difficult. One call to CNChevy and Tony set us up with several options that were available ASAP. He made the entire process a breeze on such last minute circumstances. Mike was also very knowledgeable and made sure we knew how every feature worked and that we were comfortable before leaving. We will certainly be back, and refer our family and friend as well!
My vehicle was in there for a stabilitrack issue. I was called and told that my vehicle would need a wheel bearing a sensor and that the rear brakes were low. I was quoted anywhere from 1200-1400$ to fix my vehicle I called a local shop and was quoted 750$ for the same work I then had to pay 135$ to get my vehicle back for an hour of labor in diagnostic. I tried buying a vehicle from the location and trading it in twords another and was told they would give me 4000$ for the vehicle that is valued at 12000 on Kelly blue book. I have bought 3 previous vehicles from the location and will not be returning.they have lost a long time customer
I had driven to Texas to visit family for the holidays. When I returned home, I had an E-mail from the NYS DMV to get a vehicle inspection. I decided to get the inspection and an oil change/filter and rotate the tires. I also like the idea of the 27 point vehicle inspection. I feel secure after leaving Cavallaro-Neubauer that I am safe on the road.
As always, I had an immediate and pleasant greeting from the person handling my appointment. My car was serviced and ready within 45 minutes. Meanwhile, I had a pleasant wait in the lounge provided for customers.
The salesman, Mike Rotolo, made my experience pleasant and stress free. He gave me exactly what I was looking for and I couldn’t be happier. David Figueroa spent so much time showing me all the features of my new car. He is knowledgeable and patient I was very pleased with my experience and plan on recommending your dealership to all my friends. Thank you!
This is always a positive experience. Cavallero Neubauer service/repair department is a well organized and well run facility with great personnel. Very efficient and the prices are right. There is no reason to go to a quick lube business. Let the pros that work on Chevrolet vehicles every day do the service work. And even if you don't drive a GM vehicle, they will take good care of it.
I had been having difficulty driving in the early morning with the rainy snow with one headlights burnt out when I saw the lights on at the dealership. So I pulled up to the service entrance and asked the service writer if they had the time to install a new lamp as it was hard to see when driving. She said sure and opened the door and took my van in and asked me to be comfortable in the warm waiting room. Not long afterwards I was given my van and was back on the road with both lights shining and feeling a lot more safe. I still can't believe the fast professional service I received, it was awesome! From the minute I entered the shop until leaving it felt I was given the red carpet treatment big time. Not going to forget this experience! Makes me feel I did the right thing owning a Chevy. Let's roll!
I recently purchased a 2022 trailblazer from Cavallaro Neubauer. I worked with David who was absolutely amazing and bent over backwards to make sure I got in to the right vehicle. What would have been a very stressful situation was a very enjoyable one and I couldn't be happier! Would highly recommend this dealership and I HIGHLY recommend anyone to work with David!
I've been to a lot of service centers. They are always great to deal with. Prices are OK, but the service is great. I will definitely shop them when I purchase my next vehicle.
I have had good experiences with CN Chevy each time. Regarding the most recent one, I had good communication, the total invoice came in under the quote they had provided, and a loaner vehicle was provided for my use that day.
I got my first car from here and they were amazing! I loved the staff they were friendly and very respectful. I highly recommend Laurie for anyone that's looking to get a car. She was polite, respectful and understanding and she was very helpful! Thank you
The man who set up my appointment was courteous and helpful. He took great notes and documented a problem I was having intermittently so it’s in the records. He was super friendly and seemed genuinely interested in me as a customer! Thank you
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