CAGO Auto Group
11 reviews 1918 Erie Blvd E, Syracuse, NY (315) 503-8888 www.cagoautogroup.com suggest an edit
11 February 2023 19:11
Great company, great people. Reviewed a few vehicles online, setup appointment to go to the shop and look at the vehicles. Met Anthony, discussed a few different vehicles, took a vehicle for a test drive, discussed pricing, put a deposit down same night. Within 24hrs, I was asking Anthony to have a truck brought over from Bridgeland & I was putting down another deposit for a 2nd vehicle. Worked with the team all week to get everything in place for pickup by today. There was a snag, not the dealer fault, the bank pulled the deal they agreed upon at the last minute. So Lenny worked all day to get me a great deal with a better bank. All in all, I was able to keep my plans on getting 2 vehicles today! Thank You CAGO team for all the help and laughs.
08 February 2023 11:00
Chaos was a pleasure to work with. Very professional, transparent, and no BS. Was willing to work with us on price. We are very happy.
07 February 2023 16:22
It was a long process but in the end Chaos and Tony helped me out big time. Happy with my used Honda Pilot. The guys were fairly straightforward with the process. I would go back if I needed another used car.
21 January 2023 14:48
Very professional business and Gaoler help me every step of the way with the purchase of this new car gave me a good price took his time, lots of patience made the visit comfortable he did not cut corners or promise anything that he couldn't hold up.very reputable business.
I'll say yes CAGO Auto they're the greatest.
I'll say yes CAGO Auto they're the greatest.
02 January 2023 9:40
They were super nice and helpful and sold me a reliable car. Even it was almost 20k miles but very clean and smooth. I will say that's best $3k I ever spent.
24 April 2022 6:23
Bought a car there that had a bad tranny within a few hundred miles. Brought it back offered to fix it for cost of parts. Changed transmission fluid, said its normal to have to put car in drive before reverse works. Credit card machine was down he wanted cash. I demanded a receipt with repair info. Beware junk cars. Will never go back or recommend this place.
15 April 2022 9:04
Sold me a car with a messed up transmission, I stated the issue a week after buying it and they kept telling me the car is fine. 3 weeks later and this lemon car is hard shifting and slipping gears. Payed the guy to “fix” the transmission switch. Car stills acts the same. (Needs a shift solenoid) When I put the car in reverse it goes into drive. 0/10, DO NOT RECOMMEND BUYING A CAR HERE. Unless you don’t care about your Saftey?
24 March 2022 14:11
Conclusion first: the worst service attitude that I have ever met.
My car crashed and was dragged to the store for repair. The car could be repaired on Friday, but the parts arrived late, so it was delayed for half a week. Since I stayed in the hotel for about 10 days, I can’t wait anymore so I take bus to home. When I contacted them with the repair progress and payment many times, they always don’t reply immediately with messages. Don’t think that they are Chinese car dealers and can communicate with you timely and effectively. Later, I agreed to help me contact the trailer and carry my car back to NJ. The first trailer was canceled because my car are full of goods, and the second trailer was canceled because the trailer was broken. Until today, about twenty days, I was told that the trailer price was added to 500 US dollars. Without notifying me (normally 350 dollars). Anyone who encounters these situations will be upset, so I make a phone call again and ask them why carrier price is so high. The person who claims to be the boss has a poor service attitude when answering the phone, he said “fk” two times in Chinese. Actually the repairs were fine, but the problem is that if you meet particular problems with this dealership, don't expect to be able to communicate peacefully and come up with a solution, because they'll be very very impatient!
My car crashed and was dragged to the store for repair. The car could be repaired on Friday, but the parts arrived late, so it was delayed for half a week. Since I stayed in the hotel for about 10 days, I can’t wait anymore so I take bus to home. When I contacted them with the repair progress and payment many times, they always don’t reply immediately with messages. Don’t think that they are Chinese car dealers and can communicate with you timely and effectively. Later, I agreed to help me contact the trailer and carry my car back to NJ. The first trailer was canceled because my car are full of goods, and the second trailer was canceled because the trailer was broken. Until today, about twenty days, I was told that the trailer price was added to 500 US dollars. Without notifying me (normally 350 dollars). Anyone who encounters these situations will be upset, so I make a phone call again and ask them why carrier price is so high. The person who claims to be the boss has a poor service attitude when answering the phone, he said “fk” two times in Chinese. Actually the repairs were fine, but the problem is that if you meet particular problems with this dealership, don't expect to be able to communicate peacefully and come up with a solution, because they'll be very very impatient!
10 November 2020 17:51
The salesman pretty nice. I been test drive couple cars today but didn't find one fit me yet, but they always patient.
25 October 2020 17:19
Mechanic really gets his job done, people are honest, never over charged definitely will come again
02 October 2020 0:52
The Chinese guy has the worst attitude I have ever experienced. He would let you leave even you made an appointment with him. Treat costumers with zero respect. I doubt how the other mechanic would bear with him. Never come if you have other choices.