Bailey Ford of Plattsburgh

Great, experienced and pleasant Technical Service Team at Bailey Ford, in Plattsburgh, NY. Peace of mind when you bring your car there.

I have always bought Ford and Mercury cars. The last car was a Mercury Couger that I loved so much I kept it for 22 years It was still in good condition, but it was time to let it go. So, when I went to Baily Ford, I worked with Tracie Plunkett, she gave me quality time and help with every step.

I highly recommend Bailey Ford! They were all so friendly and the experience was awesome, the whole process was so quick and easy I couldn’t have asked for anything else! Thank you all! I love my new Ford Escape! I give them 5+ stars!

I typically don't leave reviews, but I believe it is warranted for this recent car purchase. After having a poor experience with a recent dealership, I went to Ford to look at the options. The sales person was not pushy and when it came time to talk numbers, there was complete transparency. The number the sales person gave me initially for a monthly payment, was the same number when it was time to sign on the line. This has not been my experience with other dealerships. They explained all the options clearly at signing time, without being pushy. Overall the experience was great and expedient. Thanks to the Bailey Team!

For over 70 years Bailey.blah blah. For those 70 years my father in law worked for and/or used Bailey for new cars and maintenance. It took 4 weeks and 3 calls to 2 uncaring professionals to get a recall and an inspection. Both scheduled but only the recall remembered. Try the dealer in Dannamora.

Bailey's Service department did an exceptional job taking care of my vehicle and would highly recommend their services!

After experiencing a major hiccup during the sales process, my experience at Bailey Ford was made good by the exceptional customer service that I received from Kelly LaBounty. The way she handled my concern and went above and beyond in finding a solution was exemplary. I’m grateful for her help.

Thanks to Bailey's Ford Carey and Tracie, I'm a new owner of a Ford Ranger thank you guy's

Great service and super friendly staff. Explained everything and didn’t dumb it down due to me being a women.

They are always friendly at Bailey Ford. (sales and service) The service department took my car at my appt.time and finished a little early! The sales department is always willing to help me find the car and features I'm looking for.

Everyone in service was fantastic!
Ken is great!
My Bronco “ Betty” looks fantastic … celebrating her first “ birthday “. ️

The whole staff is outgoing and friendly and greets you like family and not just some that want to buy a car.

From the first time I inquired about purchasing an F150 the process was quick the sales people were very accommodating I drove my truck off the lot the same day I started talking about the deal and the service department has been awesome as well as all of the staff I’ve been associated with. I would highly recommend Bailey Ford as a place to purchase your new vehicle.

I came here initially because I bought a new Ford vehicle, and decided to use them for maintenance.
I have a continued to come back specifically because of the relationship I've developed with Tom from the service team. I hate spending money and I complain and swear each time he let's me know what is needed to maintain my high-mileage service van. But I've grown to trust his suggestions and he's gone out of his way to make sure I have no issues and everything is smooth sailing.
Great shop, great people.

Manager from sales reached out to me and took care of everything for me and made my experience much more enjoyable

Ashley in particular is very sweet, helpful and knowledgeable. Glad I sold my car to them as other (non Ford) dealers in Elizabethtown wanted to pull the wool over my eyes.

The Plattsburgh dealership is amazing. I've purchased my last five vehicles from Bailey Ford, and as the new commercial states, they treat you like family!

After an unfortunate breakdown on the highway, Bailey Ford took excellent care of us. Ken in service did a great job in helping us navigate the issue and getting us back on the road. Thank you very much Ken!

I purchased a 2022 Bronco that someone declined to take. The whole buying process was fantastic and super easy! Plus, Bailey Ford is an honest dealership that did not mark up the price of the Bronco like some dealerships are doing in today's market! Just a great experience so far!

Bailey Ford provides excellent service, both in its sales team and in servicing the vehicle. I wouldn’t want to go anywhere else. Thanks for understanding my needs and budget, and for providing such an exceptional experience!

I would just like to say what an amazing experience I have had the staff are so kind and caring about there customers I greatly appreciate all Ashley has done for me with my first car and now my second when I walk in they make me feel like I'm family Ashley truly cares for her customers and she has went all out to get what I need and I will only buy from the Bailey Ford company and hope they all stay as appreciated as they are thank you so much Ashley and the Bailey team I and happy to do business with you all on my next car in the future sincerely Bobby

Excellent costumer service very friendly always making sure all your needs are meet and questions answered.

Very professional as always. Top notch customer care. Always ready to address any questions or concerns you may have. I purchased my F150 with no problems. This was my 3rd purchase from Bailey Ford and will not be my last.

This is honestly one of the best dealerships that I've ever worked with! Tracie worked with me to find the Bronco Sport of my dreams and had a great amount of patience while we navigated me buying a vehicle in NY while I was in Vermont! When we ran into issues with the bank I had chosen to finance my new vehicle through, Carey (Finance Manager) stepped in and was able to find me almost identical rates with a local bank! When it was time for me to head to the dealership to pick up my Bronco, their team was phenomenal! Despite the frigid temperatures, Tracie took the time to show me all of the new bells and whistles that came with my Bronco and answered all the questions I had! When it was time for me to sign the paperwork, Carey did a great job meeting me at my level while going over the warranty information - his patience and friendly demeanor was very much appreciated during a stressful part of purchasing a new car!
I've had my Bronco Sport for about a week and a half now and am LOVING IT! Tracie has also reached out to me on 2 separate occasions since I left the dealership to ask how I'm liking my new SUV and if I had any questions.
This is a great dealership with a spectacular team! While I'm not planning on buying another vehicle for a while, or trading any time soon, I will gladly do business with this dealership again!

Jordon and all of the staff at Bailey Ford made the purchase of my 2022 Edge seamless and easy. I couldn't be happier with my purchase. This is my 2nd vehicle from Bailey Ford and I would recommend them to anyone looking for a new vehicle.

Check engine light would not clear, they figured out the problem that other mechanics could not!

As always, the staff at Bailey Ford provided me with a knowledgeable, professional and friendly experience.
The service department was timely, thorough and gave me a clear description of and options for what needed to be done. I highly recommend Bailey Ford!

I've purchased several vehicles from the Bailey Ford dealerships here in the North Country and have had an easy, pleasant experience every time. Their staff is knowledgeable, friendly, and won't push you into something you don't want. Highly recommended dealership to purchase a new car, suv, or truck.

Just had to jump on here to give a quick shout out to the service department. The sales team is great but the service out back really sets the Bailey team apart. My wife and I now have two vehicles from Bailey Plattsburgh and we drive an hour each way for service because it’s worth it. Tom is amazing, professional yet down to earth, informative, and made sure every step went smoothly and efficiently. A+.

Great dealership! They were all very helpful and not pushy to get me to buy a vehicle from them. They made sure I got what I wanted and they helped me through the whole process! Thank you Ashley and everyone at Bailey Ford for having a welcoming vibe!

So far every time we have dealt with Bailey Ford in Plattsburgh it has been a really good experience. The service department in communicative and tries to resolve any issues as soon as it can. On the few times that follow up has been needed they have let us know and tried to get everything done as soon as they could while still working around our schedules. Which is a big issue with everyone working and dealing with stuff now.

Great people. I would recommend both sales and service here.

Bailey Ford service department has been very good to me. They try to work with you to make sure you have a well running car! I’ve had some issues with my car door and they have helped out so much!

Went there to get oil change and tire rotation and the mechanics realized the the bailey's in malone supposedly didn't notice that I have four bad shocks on a 2018 f150 it's always something wrong with it

I had to bring my car back after buying it back in April, the service department was great on getting my parts and the mechanic, Joe was quick on getting my car fixed and me back on the road! Thanks! Great job from the Service department!

Had to take my vehicle in for an inspection. Nothing major but a little forgetfulness on my part and the long 4th of July weekend was ahead of us. To say the least it would have been an inconvenience if I couldn't drive my truck during the holiday weekend. Bailey Ford said they couldn't get me in for an appointment until the 13th of July but asked if I could leave it with them and they would try squeeze it in. They did and I had my truck back ready to roll for a fun weekend in just a few short hours. Thank you Bailey Ford for helping me out and letting me enjoy my long weekend with friends and Family!

If it wasn't for a nice lady by the name of Darlene, I more than likely would not be purchasing another vehicle from this Dealership, this lady saved them for now!

Received excellent service. Dropped vehicle off early morning for 1230 appointment and was notified it was ready to be picked up by 1230.

So yesterday I finally got myself a new car. It’s not brand new but it’s a 2018 Ford EcoSport which is the newest car I’ve ever got myself. I honestly didn’t think I’d get the loan but Baileys Ford in Plattsburgh has some
Amazing people working there that made it happen. They are so good at their jobs and so friendly. From the very first text on Sunday just to inquire about it until yesterday these people answered every question/text so quickly. Less than 24 hours later they said it was mine. I love my new car. Thank you Ashley and Carey at Bailey Ford.