RJ C. Was absolutely amazing and serving the public at my time in the store there was an irate belligerent woman making uncalled for comments to this young man shame on her she actually wanted this young man to go out and fix something on her car seriously lady RJ don't let anybody ever tell you that you're anything but professional
Very rude employee! I called ahead to look for a part they had 3 in stock when I got there the employee seemed like he was in a bad mood, did not understand me but he was saying in a rude way. He ended up saying that they they not have my part. I hope never come back to this auto zone!
I called was in need of a battery and needed it installed, amazing service over the phone and told me he had my battery and would hold on to it till I got there. When I got there my battery was on the counter waiting for me, the guy who helped me was so sweet and very helpful and put my battery in for me quickly, he saved the day for me and I wish I could remember his name right now but he knows who he is.he really helped me big time went above and beyond for me. I was in a rush due to my mother being rushed to the hospital and I needed to get there, she thank God is home safe and my car is up and running thank you so very much!
Picked up some auto supplies. Unfortunately the selection of new car mats was very limited. We try to shop local, but Amazon has a wider variety, better pricing.
Went in store to purchase lug nut lock set only to be told that the item in my hand which I grabbed off of their end cap could not be sold to me. I even told the gentleman that the item was showing up online which is why I came to purchase. The employee would not even look at me when telling me he just shipped the product back to distribution within 2 minutes of me being at the counter? Customer service skills lack greatly in this store.
Went to the autozone in oakdale ny for a new battery, Ray the manager was very friendly and courteous. He tried to recharge my battery, to no avail but he went out of his way to make me happy. Thanks again Ray.