02 August 2023 10:32
I came in to charge my battery come to find out 2 hours later I needed a new battery. 20 minutes left till closing and they were very helpful! After purchasing the wrong battery at this time, the store was already closed and everyone had left. Kevin, saw from across the street that I had took the battery out and that it was the wrong one as well. He reopen the store to switch out the batteries to make sure that I had got the right one. He was wonderful and very helpful that night. Wonderful staff here!
01 August 2023 6:49
I came in, needing a headlight. The store was about to close and it was already getting dark. The manager Kevin said that he would finish up what he was currently doing and come out in help me. I purchased the light and Kevin came right out to help me (in the dark) put my headlight in. Complete life saver! Awesome customer service! Thank you again
19 August 2021 2:04
The service is good. Helping system is also good but one day I went to buy somthing and in the counter while doing the price a guy exchanged my stuff with a not good and a old stuff. Which was really really really a bad job. A I am not happy about it. So that's why I am requesting to not to do this again with Customers Please. Thank you.
13 July 2021 16:39
The wait is too long with just a few people. The workers don't have basic knowledge about the parts they're selling. Also, they tell you one thing over the phone and when you get there the produt (s) are not there!
07 June 2021 16:42
Has most of your needs for your car. The customer service explains "how to" if a novice at buying right products and applying them
07 June 2021 8:02
I had an amazing experience, great customer service and it was my first time at this location! Wonderful and brilliant. I needed assistance reassembling my key for my 2032 lithium battery. Teresa took the time to put it back together for me, I will definitely come back again!
08 April 2021 2:54
Had a great time there. Service is great! Caring employees. Loved it here so much it made me want to work here! And now I'm a manager! Thanks guys!
04 April 2021 19:10
The sales associate csr 05 went over & beyond with assisting with my questions & purchase
26 January 2021 1:08
This parts shop has almost everything your vehicle needs. Parts oil, liquid everything is up to the mark. Staff helps to find accurate part for specific vehicle. Not enough staff onsite. You won't get any help about your auto keys. They don't duplicate or they don't get additional key from manufacturer.
06 January 2021 17:22
I am a first time car buyer and I came in looking for an ox cord and I was very confused. THANK Goodness ANGEL R.was more than helpful helping me find a blue tooth. The first one wasn’t working and it took another 20 minutes to find out the problem. THANKYOUUU SO MUCH FOR YOUR HELP and. PATIENCE ANGEL!
29 September 2020 21:52
Engine light issues, allowed me to use tool to access problem gave me copy of part and the nearest repair list
29 September 2020 19:50
Bunch of new workers that don't know what they are doing. And can barely speak English. On top of the fact that the store shelves are practically empty.
24 September 2020 5:37
Zero Stars. Worst service because they are ALWAYS under staffed. EXTREMELY DIFFICULT TO GET IN AND OUT LIKE OTHER LOCATIONS. JUST TERRIBLE. They need Armed Security back in Autozone stores ASAP.
09 May 2020 15:40
The staff have always been amazing! No complaints, only praise! Especially Angel who went out of his way when I lost my receipt. He found my receipt on the computer after several minutes and helped me return my items. Thank you Angel and your crew!
05 May 2020 2:30
The cashier was Very kind to put on my windshield wipers the person was very nice and AutoZone always have what I'm looking for
28 March 2020 22:50
Great service. The guy Paul there helps you get what's need to fix your car. Great and fast.
08 March 2020 8:00
The staff are experienced and knowledgeable and extremely patient. Their manager Tray Davis helped install a very difficult steering wheel component that I surely wouldn't have been able to install myself. When it was fighting back he patiently & calmly told me how to help and we got it done. Good service is hard to come by! If you need help with anything and they got it there they got ur back! Def will be back.
22 February 2020 6:11
Tray Davis is outstanding he took his time and explain ever detail about my car but did not take all day i will recommend my family and friends to to the AutoZone on Broadway and ask for him because he made me feel like family and tell him cre sent you lol. Thank you tray!
12 February 2020 17:23
Good prices and u get $20 toward ur next if u buy 5 things of 25 dollars or more items awesome!
09 February 2020 5:37
I called other stores and auto zone was the only place that had my part. I had to go into buffalo to get it but they still had.
08 February 2020 15:26
First time there wasn't a great a experience. The workers are hardly polite and besides that, their items are slightly overpriced. Either order it from Amazon or go to Advance auto parts
26 January 2020 17:02
When the sales guy couldn't find what I needed (a dipstick that day). He called a junkyard that wasn't far from this location and they had what I needed and I ended up getting the dipstick for free from the owner! I still use this location because of their customer service.
09 January 2020 7:32
They are definitely knowledge kings/queens here. Just need 2 focus a bit more on the long waiting lines when they exist

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