AutoZone Auto Parts

I went to the autzone in Baldwin on sunrise hwy and Shaun went out of his way to help
Me fix my lights great customer service from his end highly recommend

Sean A. Was welcoming & friendly. Great customer service! He helped me with replacing my window wiper. Definitely will be returning to this location. Thank you!

I came into my local autozone store in Baldwin, New York. And I had a great time. The cashier recommended I purchase 2 of the window washer fluids as they were on sale and I also got a veterans discount. Which I did not expect. This is a great community store in my town that I have never shopped at but I will be making it a habit to stop by for all my car care and truck needs.

One of the worst ones to go to. If you see this save your trip and head to Freeport. The attitude here is disgusting. They try and make you feel bad when they rush things and you want to add or use your credits toward something better. Screw this place. I typically give them a shot because they are closer. Bald dude can blow a fat one

Mauliq at AutoZone in Baldwin, NY went out of his way to help me locate a product that was out of stock in his location that I was able to find in the Freeport, NY store. He was very pleasant and helpful. Please recognize him in a special way for his excellent customer service. Delores Taylor

Customer service skills need improvement here. I am not sure if the employee who interacted with me was having a bad day or what. If it were any another day, I would’ve left and gone elsewhere to make my purchase.

Every time I come to get a part is not in stock even when it says online that it’s available. Usually the counter is more helpful, but not today. I ended getting it as a pick up.

Came here with my mind on 1 thing, just getting a new battery. Explained to these people all the things I’ve heard that’s been wrong and they got me set with everything that I needed, for just an additional $40. Customer service is everything with my industry, come to these people here.

If you need an AutoZone that makes a difference and make you feel valued, come to this store.the store staff Gregory takes his time to help and serve with excellence and kindness. Very proud of your help.great job.

Outstanding experience this morning at the Baldwin AutoZone! Bebe and Andrew greeted me with professionalism and enthusiasm. Their expertise was clearly evident. They helped to resolve my issue quickly and with great care. I strongly recommend this location for all auto-care needs.

I drive a Jeep Cherokee 2016 limited and I urgently need a bulb replacement on the left side. Yeah! For those that know the difficulty in replacing those would know what I’m talking about. Came into the store and met Mr Gregory. Right away he knew I was a bit worried but assisted greatly with educating me on what and why the right bulb to get. He gave me a break on the purchase having notice the task at hand and also I’m an active customer. He offered me a touch light because my cellphone cannot do Justice to the task at hand. He was hands on right away and assisted in ensuring that we were able to get the bulb Into the difficulty terrain of the path to victory. Achieve great success over here ant this store today. Mr Gregory and encouragement from his team help get the job done. Awesome experience all around. Thanks Team Gregory?

Greg was amazing! I had gone to a different auto parts store and was left with windshield wipers and a wish. When I couldn't get the wipers off, I decided to try my local auto zone. Not only was Greg able to get all 3 wipers off but he was able to show me how to do it safely and efficiently walking me through every step of the way. Thank You Greg

Great store with a wonderful staff willing to help with even the little things. Highly recommend!

Gregory F was very knowledgeable, patient, always helpful and take is time to explain in detail about the products. I felt comfortable. I wish everybody was like Gregory. Thank you!

They were very helpful they came they were very poem what they were doing got what I needed very fast great

The manager here is the absolute best. Immediately helped us out with a dead battery in our key after a long day and did it with a smile! Will definitely come back here for any car needs

Today I return a sensor Mike, who is take care he sought mean I can’t believe how people were like that not good service

I went this morning and the employee's attitude was terrible, he almost hid so I wouldn't talk to him and his willingness to guide me was non-existent

I received top notch customer service here. All the staff were eager to help. Coming outside in the rain to run diagnostics on my vehicle, to me is above and beyond. I won't spend my money anywhere else. Bibi and her team are the best!

I'm that annoying girl that comes in knowing exactly what she wants lol. I appreciate the associates that just laugh and run with it. Thanks for letting me be my crazy, "wannabe gearhead" self.

Autozone in Baldwing Ny

I am writing to express my disappointment with the service I received at your Baldwin location. Your website states that you check engine lights, but when I brought my car in for this service, the employee told me that I had to do it myself. This is unacceptable, as I specifically chose to come to your store for this service.

I am disappointed that I was not informed of this policy beforehand and that I was not offered any other assistance. I hope to see improved communication and customer service at this location in the future.

Remy literally helped me for a whole hour installing an air filter till we found a part that fits and was a whole trooper god bless you.

Great customer service very professional get you in and you are standing on line forever very attentive will recommend anyone to shop here

Bibi was the best. Ramel installed my my battery at a desperate time. I was greatly appreciated for the both of them. I need to give them my first born. Never spend so much money at one place at one time.

The staff was very friendly and helpful, the system had the wrong wiper blade for my car, i found this out because i ask if the can install the one i bought, i was able to get the correct blades, because of they assist me by installing it.thanks again.

Lemme tell you all something i recently purchased products from auto zone in Baldwin NY on sunrise hwy i strongly recommend everyone and any to shop here they had everything i was looking for weather it was parts for my car or just to wash it and on top of all that the customer service was fantastic

Shout out to Anthony and Sean guys were super helpful and patient. Thanks again for all your help.

Horrible customer service. I purchased a part online for pick up. There were three employees and no customers besides me at the time. They completely ignored me for 10 minutes. Until I said if anyone would help, they answered "we are doing some other stuff boss". I replied: there are three employees here and no one can help a customer in the store? They gave me attitude when handed over the part like they were doing me a favor. Completely unprofessional behavior.

Nice organized store, staff is very helpful, Bibi was very nice and recommended products on sale that saved me some money! 5 stars!

Great customer service, Bibi and her co worker Zach was amazing. He stepped out and helped me while I was struggling with the installation of my battery. Amazing!

Great service. The manager (forgot her name) really helped me out. Much different service than in the 5 boroughs

Amazing service! I'm so glad that I went in today. They workers were courteous, honest, and extremely helpful. I recommend this AutoZone over the others in the area.

The workers at this AutoZone location are very nice and helpful, especially when looking for specific products for your vehicle.

Shout out to Brian and Alex! These two fabulous people were so helpful. The entire staff are always so helpful with tools, finding parts, changing batteries, wipers and so much more. Pleasant experience

Great experience. Needed some help with wiper blades and the gentleman working helped me find the right size even came outside to help put them on as he saw I was struggling. Best visit to autozone yet!

Don't go here. I am so disappointed the way staff treat customer here. When in to purchase a battery @ 8.30 the supervisor was very poor is his service. Auto needs to send mystery shoppers and see the results.

Staff vey helpful and courteous. The Staff who serviced ne at last helped me discover some rewards I have accumulated and applied them to my order. Moreover, when searching for some online discount I ahd earned and couldn't find it, the clerk did one better by offering the same and a better discount. Great Job!

The cute sales lady found me a better car battery than online for the same price. Installed it myself with their tools. In and out in 30 minutes. I'm impressed!

Kids running this place don't know anything but question you about everything and still cannot get it right dont waste your time here.

I got great service at AutoZone in baldwin. Gregory came out tested my battery replaced it for me and even checked that the new one was in good condition. I'll be sure to return.

I shopped here only 2 times. Both experiences weren’t so good. Idk if it was consequences or they do it for fun. And the manager’s attitude wasn’t what I expected at the end. Don’t know if it’ll keep happening.

While being a basic chain auto store, Baldwin's AutoZone service staff has always been extremely helpful. Take this past week: went for a simple muffler assembly screws, they weren't where the computer said they were. The worker / manager went throughout the back to find the package, instead of shrugging his shoulders and giving up. They've always treated this casual customer like this.

The supervisor just don't care about customer service. Doing nothing on the register and calling another staff to check me out.

I found the best auto part store on Long Island — period. Derrick helped me out fast and gave me the best deal in the parts I needed. Amazing customer service.