Alan Byer Foreign Auto

I found Alan Byer a few years ago, when my 2005 s60 needed maintenance and my local body shop refused to do maintenance on it.
The customer service is exceptional here. I leased a newer Volvo from them, and in the end bought it. I love my car!
I drive over an hour to have them take care the regular maintenance. Yes, there is a dealership in Albany, but Alan Byer always has a spare car for me to drive, and can get me in on a timely manner.
Friendly staff and the quality of work they do, is so worth the miles and time it takes to come to them. They will treat you like family.

Jason and his team are outstanding! I was on business in Utica and needed help with my car so I could drive home. Jason had a fully booked schedule, but bent over backwards to help me and I’ll never forget his words, “that’s why we’re here”! The epitome of exceeding expectations!

High quality vehicles, very clean. Dealers were friendly and very helpful. Laid back with no pressure. They can also have cars transported from their Syracuse office for you to test drive.

The entire staff was so helpful. Best experience buying a car. Thank you so much for making this process so easy. Would definitely recommend to my family and friends

Most friendly, helpful and stress free car buying experience I have ever had! David B. In the Utica NY location made this the most pleasant and smooth purchase! He went above and beyond to help with everything from the test drive, through the loan process and the dreaded DMV paperwork. We definitely recommend Alan Byer for anyone who is new to car buying! Quality cars.good service… great experience!

My Volvo S80 is a 2008 that I bought new from Alan Byer, and have serviced it for the last 15 years exclusively in Utica. I can’t say enough about how pleased i am with the expertise, professionalism & service; especially Jason, who has been with me all these years & taken his time to explain and help in so many ways. I appreciate the team from all the workers, and I thank them from my heart. Keep up the great work!
Angela Spinelli-Alcaraz
Rome, NY
“Volvo for life. ”

Jason Narolis in the Service Dept is the best! He was informative, helpful and extremely polite. AND they had my car done (front and rear brakes, oil, change, etc) in less than 3 hours! A pleasure to do business with!

Got me in and out super easy and best pricing around this area.service manager jason took great care of me.definitely recommend

I had several issues with my Audi, including a snapped-off lug bolt (a pain to fix). Mike S.from the Utica service department was awesome, fixed 3 separate issues with my car, kept me up to date the whole time, and the cost were very reasonable. Best of all, I just walked in and did even schedule this work.and he still got everything fixed within 24 hours (including ordering and installing 4 new tires). 5 stars, will be back to this service department (and Mike) for SURE.

I recently purchased a 2017 Volvo v60 Cross Country. I am extremely please with the purchase. Dave is an honest sales man who focuses on customer satisfaction. What sold me on the car was not only that it was what I was looking for. But Dave allowed me to take it on multiple test drives and attended any unforeseen problems that came with the car. The vehicle had 77k miles on it at time of purchase. Dave made sure to follow up with me after the sale to see if there were any problems with the car. Naturally there were 2 small things that came up. But he backed up his sale by having them attended to for no additional charge. Michael who I believe is the service writer, was able to get me scheduled even with my busy schedule. Lastly the atmosphere at Alan Beyer is that of customer appreciation. This is why I now fully understand why they have many repeat buyers!
Thank you Dave and Michael!

Brought in my Volvo XC90 with a code issue that other auto shops seemed to scratch their heads in question. They were able to diagnose the source pretty quickly and had me back in my vehicle the very next day. The estimate was reasonable and putting me in a loaner vehicle during my repair was another convenience that added to the seamless experience. Mike and Jason were great to deal with, too!

Friendly staff and fast service. I can always trust the service advice and the scope of work is fully explained. I don’t even drive a Volvo but prefer to have my service work done here!

The only place I trust with my vehicle. They take care of my vehicle fast and efficiently- all employees are always quick to respond and get the work finished in no longer than a day.

The workers at Alan Beyer have been taking care of my Volvos for over a decade now. Some of my family also owns Volvos and take their cars solely to Alan Beyer. They are the only ones we trust to get the job done the right way and in a timely fashion. They are always incredibly professional and very helpful and will do everything they can to get you in and out in the same day without sacrificing quality of work. I really appreciate these guys and all of the work they do. I recommend them even if you don’t have a Volvo!

Love Alan Byer of Utica. Any time I have a mechanical issue or just need an inspection. They a very accommodating.
Thank you Alan Byer

I had routine service, I found Jason to be very professional and helpful. Very efficient operation!