Advance Auto Parts

So while they didn't have the part I needed, the most lovely gentleman helped me out and was genuinely curious about what I needed and why (3D printing line not a car part) and was so helpful. 5 stars for going out of his way to be nice and give customer service and a good experience despite not having the item.
You should give this guy a raise.

Stoped In tonight to get a headlight for my car that Valvoline didn’t have. Was assisted by Whan who found the light I needed quickly and even installed it in my vehicle no charge. Highly recommend.

I don’t know what to say. Twice on two different occasions I went in to purchase 2 sensors and on both occasions I had to sit there and listen (because I’m not rude) to lectures about how they do not accept returns because customers and apparently myself do not know what i came in to purchase. I asked him if he was trying to push me into going to a garage or what he was doing or trying to reiterate that they don’t take returns back. Had to listen about stories of other customers. Honestly I did get irritated and I’m a pretty calm person because I was in disbelief I was being given the exact same lecture a month later from the same location. Guy wouldn’t listen as I told him I had zero intention in removing the part and bringing it back in to return it if it wasn’t the main issue as I would just leave it on. The last two times I went into purchase something I left empty handed. Long story short I went down the road to autozone and picked up the items I came into get…unbelievable

Let me tell u the manager louie was the best. Helped me find all I needed informed me of a sale coming up for things I may need in the near future. Customer service is never like this especially in a auto parts store. They always want to get u out, but not at this place Mr. Louie you rock sir.seeing clearly with my new wiper!