16 February 2024 11:10
We worked with Shelly Sjogren who made the entire reservation process smooth and without incident. She was pleasant and totally knowledgeable. A great asset to your organization! Please pass along our gratitude to her and thanks for enjoyable booking! We will use Cheap Cruises in the future.
07 February 2024 7:30
Price was raised to almost twice as shown on website, Not given full refund when cancelled w/in a week and a full 8 months before the trip! Will not be using this site for future cruises! Customer service wasn't good either!
16 January 2024 19:39
When I booked it was good. But I talked to two other people before this and called and left them messages a few times. They did not return my call.
11 January 2024 11:31
Donna Balaban is a fantastic cruise planner. This is the second time we have worked with her. She makes our cruise arrangements seamless and easy. You won’t be disappointed.
12 November 2023 5:51
The Associate was very friendly and knowledgeable. We enjoyed our Booking experience especially since we are new to Cruising.
11 November 2023 17:05
Wow, very easy to book and amazing price. First time booking a cruise and I wouldn’t go anywhere else.
11 August 2023 8:34
Justin Williams is the best. This guy really knows his job and we’ve always had a great experience on every cruise he’s planned for us.
27 July 2023 15:12
Maritza is an outstanding travel agent and associate. We have used her help with multiple cruises, and I will continue to seek her help surrounding future cruises as well. Very knowledgeable and personable. She stays on top of things, and helps us do the same.
16 July 2023 8:02
I just booked with Cheap Cruises for the third time. We've never had any issues and received assistance immediately the one time it was needed. There's always a nice perk, like onboard spending money or included tips, whenever I book with them.
01 July 2023 2:53
Cheap Cruises gave us a better deal than we could have if we booked directly from the cruise line. They are easy to work with and very helpful! My wife tried other ways to book and CheapCruises is just better than anything else we tried!
14 April 2023 13:35
Tia, my agent was wonderful. I had alot of questions and she was very patient with me. I was so glad to have her working with me.
07 April 2023 22:59
Perfect short getaway. We ate outdoors on the rear deck to avoid crowds due to fear of Covid, and wore masks whenever indoors or in crowds, so that we always felt reasonably safe. We would take this cruise again.
06 April 2023 13:06
I have used them twice now to book cruises and both times they beat the other rates and the process is always easy
01 April 2023 6:34
Was my first time trying to use this. CHAT help- A couple thing-
1- I asked about Handicap mother need. No response
2- I asked about if we needed covid testing in advance. No response.

I go No help with "chat" which was frustrating. I hope I don't have issues with this first trip. Especially with my Handicap mother.
Also is there availability for a motorized wheel chair?

Thanks Judy Garcia
30 March 2023 18:35
Easy to use. The even better statement would be even better if you could see the full price including all taxes and port fees up front rather than acting like your making a reservation to get to the true cost
21 March 2023 4:42
The price online was definitely cheaper than advertised over the phone. The process was as easy as selecting the options you wanted, paying for it, and then start planning the activities you want to do.
10 March 2023 18:31
Aly Grimes was an absolute dream! She was patient and thoughtful. Through the whole process on the phone she never made me feel rushed. I really enjoyed the process!
10 March 2023 8:15
Always " 5 Star Service " when looking to book my cruises. Thank you to all Cheap Cruise Reps that go above & beyond to give us clients / customers quality service!
07 March 2023 11:09
My husband and I are going to be in Orlando for 2 weeks in February and decided to take a cruise while we are there. We located a cruise with a balcony cabin for a little more than $1600. We usual pay that much per person for a balcony. We will always check this website out first.
09 February 2023 6:55
Very good company. I haven't went on the cruise yet.but cheap cruises answered all of my questions immediately. I like that!
05 February 2023 6:46
More $$ than other on-line booking agents. Asked about a discount and was told it wasn’t offered on “this” cruise. When I said a family member received it on “this” cruise from another on-line agent very quickly came back after a checking and said it would be more expensive than what I already paid. Because the cost had gone up since I booked. Huh? In a word? Shady.
24 January 2023 4:09
Completely thrilled and completely satisfied with chrissy she did such a wonderful job with detail and knowledge of the product if she didn't know she found the answer quickly very polite and wonderful time dealing with her ty Ron and Barb Grubb definitely will tell friends and family and we will be back to book holidays and highly recommend your company and chrissy
10 September 2022 13:55
Annette was wonderful to work with. She was fun and made the reservation experience super easy.
28 August 2022 1:44
Initially I thought I was dealing with a good company but after our cruise got canceled, no one wanted to help us rebook it. In fact, 4 phone calls later, the woman who promised to call me back still hasn’t called. Do yourself a favor….
24 August 2022 23:22
Of course the fees double the price of the advertised price. Then the up to 1500 is only 25 dollars, will not use again
22 August 2022 13:42
Some of the information on the site could be explained better. I was under the assumption we would get more perks than what we did.
13 August 2022 4:01
I paid$24.99 fee that cost me that amount more than if I booked direct. No savings or a great deal
11 August 2022 23:15
If it wasn't for Ms. Kay. My mother and I wouldn't be able to go on the trip! Thank you so much for helping us!
20 July 2022 5:41
Webpage was very easy to navigate- Instructions very clear and easy to follow for booking the cruise. Deals are great!
I will definitely utilize this site again in the future
02 July 2022 22:39
I’ve worked with Ricky to help me booked the right cruise. He is the best agent I have dealt with it. He is very patient, kind, sincere and personable. Thank you Ricky for all you do to make my booking just a pleasant experience.
25 March 2020 18:44
My work experience for many years was in customer service. Each time I have contact with a company I consider the level of customer service received. In your company there is an outstanding person who provides excellent service and her name is EMILY CURRY. Emily is punctual with her information and very timely keeping me informed. I ask many questions and she responds quickly. You have on your staff a person who is a top notch employee.

John Fletcher
04 March 2020 12:45
My experience with cheap cruises has been outstanding. We made our reservation on line, but have called their customer service on three occasions. Every experience has been incredibly positive. I’ve even been given phone extensions so I can work with the same people when I need assistance. I would definitely recommend cheap cruises, especially Laurie! She is great!
26 February 2020 15:37
Karen, the travel agent I spoke to last week, provided excellent service when I booked the NCL 14 Night Norway & the Arctic: Summer Solstice cruise. When I called her today about a price drop, she contacted NCL promptly and was able to obtain a credit for me - in a very friendly and efficient manner.

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