Tom's Automobile Repair Inc

I was having an issue with my car today; Toms auto got me in same day pretty close to closing and were completely happy to help. I’ve been using Toms Auto repair for almost two years and they are always able to take care of my car quickly and at a fair price. Absolutely recommend them!

Brought my car in for rear brakes a year ago- I traveled to Minnesota and had an issue with my brakes 10 months later.
Tom was able to utilize a parts warranty program to allow me to fix my brakes in Minnesota at a local shop and helped to cover the costs of the repair.
Tom and his team (Colleen & Carissa) did everything possible to make it right and stand by their work. I highly recommend Tom's Auto.

Highly recommend! The transfer case went out on our 2015 Duramax while traveling, and the entire team at Tom's Automobile Repair was there to make our experience a better one. They even provided us with a loaner vehicle. We are so thankful for their kindness, professionalism, expertise, and communication throughout the process.

Thanks to Jared, our truck now has a sooth ride. He helped us get the truck in better condition than we bought it. Jared was detailed in his repairs. Thank you!

I took my car in for an oil change. It is a very small car (Mercedes SLK 55 AMG) It has memory seats on the driver side. We have owned the car for years now and the car is babied. The only drivers are my son, my wife (very infrequent) & I. We are both tall and rarely move the seat. When we went to pick it up after the oil change was done, and my wife had to drive it back home, (she is only 5'3"} and had to move the seat. She noticed the memory seat unit was not the same as it was when she drove it the week before. In fact, the memory seat unit was now recessed into the side of the seat and does not work as it did BEFORE the oil change was done. I took it in to Tom and he saw that the unit was broke. But when I called back to make sure his shop was to pay for damages, as usual in this industry, he sided with his employee and refused to pay for the repair. Needless to say, I will be paying out of pocket for THEIR mess up. Unfortunately, if they would have done the right thing and fixed my car, I would still be a customer. But nope, they decided to upset the customer, keep the money in their pocket and forgo any and all future business and referrals. Their loss. And I truly thought I had found the 1 and only honest auto repair place. I was wrong.

A+.
Ever suspect that your mechanic is cheating you by recommending unnecessary fixes? You won't find that here. Toms gives you peace of mind: these guys are 100% trustworthy. A rare find.

Highly recommend Tom's. 1st time customer. While my alignment was out, still had a little pull to the left and brought it back. They listed a couple things it could be. Did a diagnostic and despite the tires appearing to be good, they recommended replacement. Tom gave me a quote on a brand I never heard of, did my research and found favorable ratings and the price was competitive. Drove it down 35 for several miles, no pull and it ran straight and true, Thanks Tom! You don't always consider a shop like this for tires, but I will now.

Tom and his crew are very professional and know their stuff. 2023.2 years later and I say the same. They have never failed me!

I took my Rav4 in to get a full muffler replacement. Tom did a great job and my car is so quiet now.

My family has been going to Tom's for a long time and have never been left wondering if they could fix our cars.

Tom really knows what he is doing great place friendly staff and had my car up and running and diagnose the problem right away I recommend him to my family and friends

I'm sure this is a great shop but if you're looking to get a quick oil change this shop ain't it. Took over an hr and half to get a simple oil change WITH appointment! Better off going somewhere else.

My family and I were traveling from Indy to Wichita to see my mom for Christmas when our van suddenly broke down in Olathe. We managed to get it to Tom's. It was late in the afternoon and he was busy but he still took the time to get to it immediately since we were in a bind. About 45 minutes later he figured out the problem and had it fixed. When I asked what I owed him, he simply said merry Christmas and we were on our way. We're so grateful for Tom's. What an amazing place. ️

Tom's Auto is the best place in Kansas to take your vehicle for repairs You can always count on Tom and his crew GREAT GUYS

Tom's Auto has helped me out with my car when it was messed up by someone elses work. And kept me informed of everything they needed to fix and the pricing was always what they said it was going to be. These are great guys to have working on your car. My automobiles will never go any where else. A BIG THANK YOU for fixing my car.

They have gone way out of there way to fix the problems. So I highly recommend them for anyone in need of car repair

If I could leave less than one star I would.

They quoted $3300.00 in repair and maintenance for my wife’s car. She was in shock to receive the estimate but had been going to them for 2 years so trusted that the work needed to be done. When she got home and we discussed the estimate, I began to look up the cost of parts and called around to other shops for quotes. No one I spoke with could come anywhere near the quote Toms gave for the exact same work.

When I called to discuss the quote with Steve (service advisor) at Tom’s, he was unwilling to make any adjustment to the quote, insisting it was a “fair price. ” He wasn’t willing to consider any alternative other than the high quote which didn’t feel right to us.

Took the car to another shop. They fixed the main issue (a coolant leak) for a fraction of the price. Front brakes were far cheaper (using high quality parts with a warranty). The supposed leak in the power steering line that Toms said would require over $700.00 to fix didn’t exist.

-Tom’s quote of $3300.00 to fix issues not found in the car.

-Other shop fixed the actual issue and maintenance for a grand total of $755.00.

Go elsewhere, you’ll thank your future self.

Brought me sons car here they did such a good job I brought my Jeep in for repair. Very happy with the service I received today. Will be back in the future. Thanks

We were from out of town and our truck broke down and they were able to get us in right away. The owner even lent us his truck to get where we were headed until the next day when he had our truck finished. Highly recommended for your vehicle needs!