03 January 2024 12:37
Worse experience, I’m still dealing with these company, the panels were not activated on time, I have been paying for the solar panels plus the FPL bill, they said that I will receive the refund on those month without activation and they always said that are i manager review. I’m losing so much money with these people is unbelievable.
25 October 2023 1:56
This company and the loan company are together in scamming customers. Sunergy receives payment from the loan company once the panels are placed on your roof. However, they do not complete the job. There have been many "excuses" as to why the job cannot be completed from not knowing what inspections need to be completed, not updating plans, or scheduling incorrect inspections. I will be going on 5 months of paying for the loan and do not have operational panels. Stay away from this company! They are horrible, fraudulent, and unethical! There are many customers (reviews) similar to my experience.
18 August 2023 20:47
A Year of Agony with Sunergy - A Nightmare Solar Install Experience

I can't even begin to express the sheer frustration and disappointment I've endured with Sunergy over the past year. What was supposed to be a positive step towards cleaner energy and financial savings has turned into an absolute nightmare that has left my family stressed, drained, and regretful.

After waiting for nearly a year to have the solar panels installed, I thought the worst was behind me. Little did I know, the real ordeal was just beginning. The installation process itself seemed to be cursed from the start. One of their employees literally fell through my roof, leaving me with a gaping hole and additional repairs to deal with. This incident alone should have been a red flag, but I foolishly soldiered on, hoping for a better outcome.

As if that weren't enough, the installation itself turned my kitchen into a leaky disaster zone. It took them months to address the issue, during which time I had to place buckets strategically to catch the dripping water every time it rained. Months! It's baffling that a company supposedly specializing in solar installations couldn't even prevent water from seeping into my home.

Promises of reimbursements for the additional costs incurred due to their mistakes felt like empty words. Both Mosaics and FPL bills kept piling up, straining my finances. Sunergy assured me that they would cover these expenses, but getting those reimbursements turned into a never-ending battle. It's like pulling teeth to get any response, and when they do reply, it's nothing but vague excuses and delays.

And if the lack of urgency and care from customer service wasn't infuriating enough, they've now decided to change the rules of the reimbursement process altogether. It's like they're intentionally making it impossible for me to get back what I'm owed. The level of disrespect and disregard for their clients' concerns is beyond belief.

Communication with this company has been an absolute disaster. Messages go unanswered, calls are ignored, and when I do manage to get through, it's as if they're doing me a favor by sparing a few moments of their precious time. The lack of empathy and understanding is truly mind-boggling.

What pains me the most is that I actually referred my family and friends to Sunergy, thinking that my ordeal was just an unfortunate fluke. Now, they're enduring the same nightmare I've been trapped in for over a year. I can't help but feel responsible for dragging them into this mess.

It's been an entire year since I embarked on this ill-fated journey with Sunergy, and the end is nowhere in sight. The solar panels might be on my roof, but the problems caused by this company are far from resolved. If you're even remotely considering Sunergy for your solar needs, I implore you to think again. The stress, the frustration, and the regret simply aren't worth it.
30 August 2022 17:27
Excellent experience from start to finish. The installers did a very thorough and efficient job.
21 August 2022 23:33
My installer and his team were very helpful throughout the process of installing our solar panels. He was able to answer all our questions clearly and was even available after hours with any additional concerns that we needed to address. We are just so happy to recommend this company to others!
21 August 2022 4:42
Sunergy staff was extremely helpful and professional. Explained everything accordingly and treated me as a VIP customer. I would highly recommend them to others interested in solar panels.
15 August 2022 18:59
We interviewed several solar vompanies before making deciding to go with Sunergy and we are very happy that we did. From beginning to end the process, they showed dedication and professionalism. Happy client here!
09 August 2022 3:39
I suggest everyone check out the Sunergy for the best quality solar panels within budget. They were very informative and took their time explaining how it all works. Even now that I have the panels they still continue to contact me to make sure that we are happy with our purchase.
04 August 2022 0:15
Sunergy worked tirelessly for our panels installation. They even helped us move our HVAC unit to giveway to our solar system installation. Great team of workers and staff.
01 August 2022 13:33
I looked everywhere, but no one could beat Sunergy's price and level of service. The excellent quality of customer service amazed and delighted me even more. I will refer them to our relatives and friends without question.
01 August 2022 7:34
My solar panel system has been installed last week, and my energy costs have drastically decreased. All thanks to Sunergy, I'm really satisfied with my setup and the savings I'm experiencing!
28 July 2022 2:52
Their company sales representative was very informative throughout the whole meeting. He spoke clearly and give me a chance to ask questions. The installation went smoothly too, overall, a very pleasant experience!
27 July 2022 3:37
They communicated and educated me about solar panel installation. They helped us with the paperworks and made sure that everything was covered. They didn't mind my everyday update call and even very happy to stay on the phone with me when needed. Overall, customer service wise, they are the absolute best!
26 July 2022 21:52
We've been looking for the best solar contractor in Pompano Beach when my sister in law suggested that we call Sunergy. We were hesitant at first but after we got off the phone with them, we decided to give them a try! The staff and sales people are amazing. All queries are answered real-time and they got to work as soon as we signed the contract. Such a wonderful experience!
25 July 2022 1:05
Sunergy did an incredible job! They explained the entire procedure in detail and demonstrated how it works. Installation was excellent, and the workers were reliable and efficient. 5 out of 5, would highly recommend!
20 July 2022 13:37
For solar installation, we strongly recommend Sunergy. Their service is dependable and their warranty is exceptional. Most importantly, it saves us a significant amount of money on our electricity costs! We don't regret hiring them for our solar installation!
15 July 2022 18:35
Making a transition to solar energy could have not been made possible without the help of Sunergy. We recently got our solar panels installed and so far they are performing without any issues.
15 July 2022 2:00
The installation of the solar panels was done as scheduled. Everything went well and they've installed my system in a month! I heard a lot of horror stories that some people experienced when they decided to go full solar, but with Sunergy, I didn't experience any problems. All the staff and installers are super accomodating too!
11 July 2022 21:24
Excellent customer service and service rendered as always. All questions were answered in a timely manner too. We are just glad to have chosen them as our solar installer.
10 July 2022 18:10
We cannot thank Sunergy enough for an A+ service they've provided us. We had a long discussion about solar and they took time to educate and assure me about everything. They made us feel like VIP clients, their techs were respectful and they worked tirelessly to setup our solar panels. They even offered us a roofing service to make sure that our roof will be able to handle the weight of our new panels. HIGHLY recommended!
04 July 2022 4:38
Sunergy is awesome! They did the complete job in just a few days and cleaned up well after themselves. The solar panels have helped to reduce our electric bills. Thank you!
30 June 2022 1:42
All my questions were answered and I learned a lot about solar. We interviewed about 5 other companies before we went with Sunergy. They were very professional and it was obvious that they had a lot of experience. Highly recommended!
28 June 2022 15:01
Sunergy helped us through the process from the application to the installation of our panels. Happy to recommend them for anyone who is looking for a great solar contractor!
18 June 2022 6:47
I've been wanting to add solar as our electricity source in our farm house. I called several companies but most of them were not a good fit. I came across Sunergy and I knew as soon as they picked up the phone, they were the right choice. Just today, our panels are installed and running and I couldn't ask for more, they handled everything for us. Thank you Sunergy!

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